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Privacy Policy – Your Data, Protected

And optional subtext

MILESEEY Optics Privacy Policy

Data Controller

MILESEEY Technology (US) Inc 17800 CASTLETON ST STE 665 CITY OF INDUSTRY, CA 91748 Email: mileseeyoptics@mileseey.com


Collected Information

Directly Collected Data

Category
Examples
Legal Basis
Identity
Name, Shipping Address
Contract Performance
Device
Serial Number, Usage Logs
Contract Performance
Support
Case History, Chat Logs
Contract Performance

Automated Collection

  • Technical Data: IP, Browser Type, Device Fingerprint
  • Usage Patterns: Heatmaps, Session Recordings (via Hotjar)
  • Location: Country-level Geolocation (MaxMind)

Data Uses

Directly Collected Data

Purpose
Legal Basis
Retention Period
Order Processing
Contract
7 years (tax)
Warranty Claims
Legal Obligation
10 years
Product Updates
Legitimate Interest
Until Unsubscribe
Security Monitoring
Vital Interest
90 days

Data Sharing

Essential Service Providers

Recipient
Purpose
Data Safeguards
Stripe
Payment Processing
PCI DSS L1
FedEx
Shipping
DPA Signed
Zendesk
Customer Support
EU-US DPF

Business Transfers

In mergers/acquisitions, we will:

  • Provide a 30-day opt-out window
  • Maintain existing privacy commitments

International Transfers

Transfer Mechanism
Regions
EU-US Data Privacy Framework
EEA → US
SCCs + Additional Safeguards
Other Countries

Access our Data Transfer Impact Assessment here


Access & Control

Submit requests via Privacy Portal:

  • GDPR: Right to Erasure/Portability
  • CCPA: Opt-Out of Sale/Sharing
  • LGPD: Anonymization Request

 

Response Timeline

In mergers/acquisitions, we will:

  • 45 days for complex requests
  • Free of charge (unless manifestly unfounded)

Security Measures

Technical Protections

  • AES-256 Encryption (Data at Rest)
  • TLS 1.3 (Data in Transit)
  • Annual Penetration Testing

 

Incident Response

In mergers/acquisitions, we will:

  • Notify affected users within 72 hours of breach confirmation

Cookies & Tracking

Essential Cookies
No consent required for:

  • Shopping Cart Functionality
  • Fraud Prevention Systems

 

Optional Cookies
Manage preferences via Cookie Dashboard:

Type
Providers
Purpose
Analytics
Google Analytics
Conversion Tracking
Advertising
Meta Pixel
Retargeting
Social
YouTube Embed
Content Sharing

Children's Privacy

  • No services targeted at under 13s
  • Actively screen/delete underage accounts
  • COPPA-compliant parental consent process