MILESEEY Optics Privacy Policy
Data Controller
MILESEEY Technology (US) Inc 17800 CASTLETON ST STE 665 CITY OF INDUSTRY, CA 91748 Email: mileseeyoptics@mileseey.com
Collected Information
Directly Collected Data
Category |
Examples |
Legal Basis |
Identity |
Name, Shipping Address |
Contract Performance |
Device |
Serial Number, Usage Logs |
Contract Performance |
Support |
Case History, Chat Logs |
Contract Performance |
Automated Collection
- Technical Data: IP, Browser Type, Device Fingerprint
- Usage Patterns: Heatmaps, Session Recordings (via Hotjar)
- Location: Country-level Geolocation (MaxMind)
Data Uses
Directly Collected Data
Purpose |
Legal Basis |
Retention Period |
Order Processing |
Contract |
7 years (tax) |
Warranty Claims |
Legal Obligation |
10 years |
Product Updates |
Legitimate Interest |
Until Unsubscribe |
Security Monitoring |
Vital Interest |
90 days |
Data Sharing
Essential Service Providers
Recipient |
Purpose |
Data Safeguards |
Stripe |
Payment Processing |
PCI DSS L1 |
FedEx |
Shipping |
DPA Signed |
Zendesk |
Customer Support |
EU-US DPF |
Business Transfers
In mergers/acquisitions, we will:
- Provide a 30-day opt-out window
- Maintain existing privacy commitments
International Transfers
Transfer Mechanism |
Regions |
EU-US Data Privacy Framework |
EEA → US |
SCCs + Additional Safeguards |
Other Countries |
Access our Data Transfer Impact Assessment here
Access & Control
Submit requests via Privacy Portal:
- GDPR: Right to Erasure/Portability
- CCPA: Opt-Out of Sale/Sharing
- LGPD: Anonymization Request
Response Timeline
In mergers/acquisitions, we will:
- 45 days for complex requests
- Free of charge (unless manifestly unfounded)
Security Measures
Technical Protections
- AES-256 Encryption (Data at Rest)
- TLS 1.3 (Data in Transit)
- Annual Penetration Testing
Incident Response
In mergers/acquisitions, we will:
- Notify affected users within 72 hours of breach confirmation
Cookies & Tracking
Essential Cookies
No consent required for:
- Shopping Cart Functionality
- Fraud Prevention Systems
Optional Cookies
Manage preferences via Cookie Dashboard:
Type |
Providers |
Purpose |
Analytics |
Google Analytics |
Conversion Tracking |
Advertising |
Meta Pixel |
Retargeting |
Social |
YouTube Embed |
Content Sharing |
Children's Privacy
- No services targeted at under 13s
- Actively screen/delete underage accounts
- COPPA-compliant parental consent process